Store Leader Sr., GetGo

Giant Eagle; Twinsburg (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company seeks a Senior Store Leader to ensure excellent customer service and smooth operations at a busy store. The role requires leadership skills, with responsibilities including coaching team members and managing inventory, while supporting community relationships. Ideal candidates have significant experience and a commitment to quality service.

Qualifications

• 5 to 7 years of experience required.
• High school diploma or equivalent needed.
• Food Safety certification preferred.

Responsibilities

• Interview, select, and train team members.
• Direct and supervise team members' work.
• Manage departmental budget and inventory.

Skills

Customer Service

Leadership

Coaching

Problem-solving

Education

High school diploma or equivalent

Food Safety Certification

Job description

Job Summary

The Senior Store Leader is responsible for ensuring the store team operates smoothly, providing excellent service to customers. The role involves coaching, supervising, and leading the team during busy periods, ensuring each customer receives quality service whether they are purchasing food, refueling, or waiting at the pump.

Job Description

• Experience Required: 5 to 7 years
• Education Desired: High school diploma or equivalent
• Certification or Licensing Preferred: Food Safety
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 21 years of age

Job Responsibilities

• Interview, select, and train team members
• Direct and supervise team members' work
• Evaluate team members’ performance for promotions or changes
• Handle team member issues and complaints
• Discipline team members as needed
• Plan and assign work tasks
• Ensure safety and security of staff and store
• Manage departmental budget and inventory
• Monitor compliance with standards and regulations
• Maintain safety as the top priority
• Coach the team to achieve store success, ensuring quality, service, and cleanliness
• Uphold high operational standards
• Support decision-making through coaching and planning
• Implement merchandising plans to maximize sales and minimize shrinkage
• Develop relationships within the community and promote store vision
• Identify market trends and manage inventory accordingly
• Schedule and allocate resources effectively
• Assess staffing needs, participate in hiring, and support onboarding
• Promote professional development and succession planning
• Provide ongoing coaching and recognition for team performance
• Ensure all staff are trained for safety and customer service
• Adhere to work responsibilities and improve performance through problem-solving
• Maintain store standards, compliance, and regulations, reporting deficiencies promptly