Store Leader: People, Pets & Performance

PetSmart; Willoughby (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Associate discounts

Job summary

PetSmart is looking for a Retail Store Manager in Willoughby, Ohio, to oversee store operations, ensuring safety, exceptional service, and achieving performance goals. The role includes responsibilities in leadership, scheduling, and training while maintaining a positive culture.

Key qualifications include 4-6 years of retail leadership experience and strong communication skills. Benefits include a flexible schedule, health & wellness programs, and career development opportunities.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full-time availability with flexible schedule for evenings, weekends, and holidays.
• Ability to react under pressure and maintain composure.

Responsibilities

• Responsible for employment decisions including hiring and coaching.
• Lead the associate and pet parent experience while ensuring safety.
• Accountable for store operations, including scheduling and compliance.

Skills

Retail leadership

Customer service experience

Communication skills

Organizational skills

Tools

Computer applications

Job description

PetSmart is looking for a Retail Store Manager in Willoughby, Ohio, to oversee store operations, ensuring safety, exceptional service, and achieving performance goals. The role includes responsibilities in leadership, scheduling, and training while maintaining a positive culture.

Key qualifications include 4-6 years of retail leadership experience and strong communication skills. Benefits include a flexible schedule, health & wellness programs, and career development opportunities.