Store Leader: People, Pets & Performance

PetSmart; Troy (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Associate discounts

Career pathing

Development opportunities

Job summary

PetSmart in Troy, Michigan is seeking a Retail Store Manager to oversee store operations, ensure safety for pets and customers, and enhance the pet parent experience. The role requires strong leadership and communication skills while managing daily business operations and financial outcomes.

As a leader, you’ll engage with store associates, implement strategic goals, and ensure optimal service delivery while fostering a positive workplace culture.

Comprehensive benefits including health, retirement plans, and career development opportunities are offered.

Qualifications

• 4-6 years of retail leadership or customer-focused experience.
• Full time availability required, including evenings and weekends.
• Ability to react under pressure and maintain composure.

Responsibilities

• Responsible for employment decisions including recruiting and coaching.
• Builds an open-door culture and engages associates.
• Accountable for creating schedules and managing labor.

Skills

Retail leadership

Customer service

Organizational skills

Strong communication skills

Proficiency in computer applications

Job description

PetSmart in Troy, Michigan is seeking a Retail Store Manager to oversee store operations, ensure safety for pets and customers, and enhance the pet parent experience. The role requires strong leadership and communication skills while managing daily business operations and financial outcomes.

As a leader, you’ll engage with store associates, implement strategic goals, and ensure optimal service delivery while fostering a positive workplace culture.

Comprehensive benefits including health, retirement plans, and career development opportunities are offered.