Store Leader: People, Pets & Performance

PetSmart; Midland (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Associate discounts

Career pathing

Development opportunities

Job summary

PetSmart is seeking a Retail Store Manager in Midland, Michigan, to lead store operations, ensuring safety and exceptional pet parent experiences. The manager will handle all human resource functions, including recruitment and training, and uphold company values.

This position demands strong leadership and customer service skills, with responsibilities ranging from managing staff to financial outcomes. The role offers a range of benefits including health and wellness, 401k plans, and paid time off.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Proficiency in computer applications.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.

Responsibilities

• Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating associates.
• Builds an open-door culture in the store.
• Accountable for creating and posting the schedule for the entire store.
• Leads the associate and pet parent experience.
• Responsible for analyzing and responding to reporting in all areas of the store.

Skills

Retail leadership experience

Customer-focused

Strong communication skills

Organizational skills

Ability to handle pressure

Job description

PetSmart is seeking a Retail Store Manager in Midland, Michigan, to lead store operations, ensuring safety and exceptional pet parent experiences. The manager will handle all human resource functions, including recruitment and training, and uphold company values.

This position demands strong leadership and customer service skills, with responsibilities ranging from managing staff to financial outcomes. The role offers a range of benefits including health and wellness, 401k plans, and paid time off.