Store Leader: People, Pets & Performance

PetSmart; Suffolk (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Tuition assistance

Paid time off

Job summary

PetSmart is seeking a Retail Store Manager for its Suffolk, Virginia location. This role includes leading store operations, maintaining safety standards, and ensuring exceptional customer service. The ideal candidate will have 4-6 years of retail leadership experience and a passion for enhancing the pet parent experience.

Responsibilities include staff management, operational execution, and accountability for financial outcomes while fostering a supportive environment.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full time availability with flexibility for evenings, weekends, and holidays.
• Ability to react under pressure while maintaining composure.

Responsibilities

• Responsible for employment decisions including recruiting and coaching.
• Leads the associate and pet parent experience at all levels.
• Accountable for analyzing business results and creating improvement plans.

Skills

Retail leadership experience

Strong communication skills

Organizational skills

Proficiency in computer applications

Job description

PetSmart is seeking a Retail Store Manager for its Suffolk, Virginia location. This role includes leading store operations, maintaining safety standards, and ensuring exceptional customer service. The ideal candidate will have 4-6 years of retail leadership experience and a passion for enhancing the pet parent experience.

Responsibilities include staff management, operational execution, and accountability for financial outcomes while fostering a supportive environment.