Store Leader: People, Pet & Profit Champion

PetSmart; Easton (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401k Plan with company match

Health & Wellness Benefits

Paid time off

Tuition assistance

Flexible schedule

Associate discounts

Job summary

A leading pet retail company is seeking a Store Leader in Easton, Maryland. This position oversees safety, operational execution, financial outcomes, and all human resource functions within the store. You will manage the store's culture, driving exemplary pet parent service and achieving business goals while ensuring a fulfilling environment for associates. Strong leadership experience in a customer-focused setting is critical. This role requires a passion for pets and commitment to providing exceptional service.

Qualifications

• Full-time availability required with flexibility in scheduling.
• Proficiency in computer applications is essential.
• Ability to react under pressure is a must.

Responsibilities

• Provide leadership oversight for safety and operational execution.
• Manage recruitment, coaching, and employment decisions.
• Ensure an exceptional experience for pets and pet parents.

Skills

Retail leadership experience

Customer service orientation

Communication skills

Organizational skills

Education

4-6 years of retail leadership or customer-focused experience

Job description

A leading pet retail company is seeking a Store Leader in Easton, Maryland. This position oversees safety, operational execution, financial outcomes, and all human resource functions within the store. You will manage the store's culture, driving exemplary pet parent service and achieving business goals while ensuring a fulfilling environment for associates. Strong leadership experience in a customer-focused setting is critical. This role requires a passion for pets and commitment to providing exceptional service.