Store Leader: People-First Retail with Pet Care Impact

PetSmart; Glen Burnie (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid bi-weekly

401k Plan with company match

Flexible schedule

Health & Wellness Benefits

Tuition assistance

Associate discounts

Career pathing

Development opportunities

Paid time off

Job summary

A leading pet retailer in Glen Burnie, Maryland is seeking a Store Leader to manage operations, lead a dynamic team, and enhance the pet parent experience. The role demands a strong background in retail leadership with 4-6 years of experience, excellent communication and organizational skills, and the ability to foster a positive store culture. Flexibility in availability is key, including nights and weekends. The successful candidate will ensure safety, compliance, and high standards in customer service, making a meaningful impact in the community.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong written and verbal communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Lead the associate and pet parent experience at all levels.
• Manage all employment decisions and facilitate associate development.
• Oversee store safety and operational execution.
• Analyze and improve business results in all areas of the store.

Skills

Retail leadership

Customer service focus

Organizational skills

Communication skills

Ability to work under pressure

Tools

Computer applications

Job description

A leading pet retailer in Glen Burnie, Maryland is seeking a Store Leader to manage operations, lead a dynamic team, and enhance the pet parent experience. The role demands a strong background in retail leadership with 4-6 years of experience, excellent communication and organizational skills, and the ability to foster a positive store culture. Flexibility in availability is key, including nights and weekends. The successful candidate will ensure safety, compliance, and high standards in customer service, making a meaningful impact in the community.