Store Leader: People, Performance & Guest Experience

Domino; Brentwood (CA); On-site; USD 85,000 - 125,000; Full time

Job summary

SmartRecruiters, Inc. seeks a Store General Manager to lead daily operations in a fast-paced environment. Responsible for hiring, staff development, and ensuring excellent store performance across safety, cleanliness, and customer service.

The role requires coordinating with the operations team, reviewing performance metrics, and driving efficiencies to minimize overtime while maintaining high standards in a retail restaurant setting.

Responsibilities

• Login to RapidHire daily to ensure we are hiring the best people possible.
• Review with management team evernote feedback from Director of Operations/District Manger.
• Drive with one driver each week at your store, and give feedback on how he/she can improve efficiency and tips. Train drivers how to smart hustle.
• Review SUTUS reports daily and work on getting to zero calls on hold and 90% of calls answered in less than 2 rings.
• Have detailed notes on free items given away daily.
• Maintain loads at 3 minutes or less than 2 rings.
• Work on driver hustle and in store hustle to get EDT to 18 minutes.
• Team member Safety comes first.
• Give out daily to do list to strive for impeccably clean and well maintained restaurants.
• Hire only exceptional people radiating friendliness with a SMILE.
• Mantain perfect product in the store.
• Get stores ready to score well on the EOC.
• Attend and participate in weekly Gm meetings.
• Report any incidents to your Director of Operations/District Manger immediatley, and provide all necessary paperwork to insurance companies.
• You must hire and staff your store to eliminate all overtime.

Job description

SmartRecruiters, Inc. seeks a Store General Manager to lead daily operations in a fast-paced environment. Responsible for hiring, staff development, and ensuring excellent store performance across safety, cleanliness, and customer service.

The role requires coordinating with the operations team, reviewing performance metrics, and driving efficiencies to minimize overtime while maintaining high standards in a retail restaurant setting.