Store Leader: People-First Retail with Pet Care Impact

PetSmart; Lancaster (Lancaster County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health & Wellness Benefits

Tuition assistance

Flexible schedule

Paid time off

401k Plan with company match

Associate discounts

Career pathing

Development opportunities

Job summary

A leading pet retail company is looking for a Store Leader to oversee the safety of staff and pets, manage operational and financial outcomes, and drive exceptional customer service. With 4-6 years of retail leadership experience needed, the role requires flexibility and strong communication skills. The Store Leader will lead a culture of empowerment, ensuring that store policies are followed while delivering a great shopping experience. If you are passionate about pets and customer service, apply now!

Qualifications

• 4-6 years of retail leadership or customer-focused experience.
• Full-time availability with flexibility for evenings and weekends.
• Strong written and verbal communication skills.

Responsibilities

• Oversee employment decisions and associate development.
• Lead the pet parent and associate experience.
• Ensure compliance with policies and procedures.

Skills

Leadership

Customer service

Communication

Organizational skills

Tools

Computer applications

Job description

A leading pet retail company is looking for a Store Leader to oversee the safety of staff and pets, manage operational and financial outcomes, and drive exceptional customer service. With 4-6 years of retail leadership experience needed, the role requires flexibility and strong communication skills. The Store Leader will lead a culture of empowerment, ensuring that store policies are followed while delivering a great shopping experience. If you are passionate about pets and customer service, apply now!