Store Leader: People-First Retail with Pet Care Impact

PetSmart; Apex (NC); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Associate discounts

Career pathing

Development opportunities

Résumé du poste

A leading pet retail company is looking for a Store Leader to oversee daily operations, ensure exceptional customer service, and manage the associate team. This role requires 4-6 years of retail leadership experience and a commitment to maintaining a safe environment for both pets and pet parents. Strong communication and organizational skills are essential, along with the ability to work a flexible schedule. Join us to make a meaningful impact every day!

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Proficiency in computer applications.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.
• Strong organizational skills and attention to detail.

Responsabilités

• Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
• Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
• Accountable for the pet parent experience and outcomes over the telephone, in person or online.
• Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store.
• Responsible for processing payroll weekly and managing labor within a budget.

Description du poste

A leading pet retail company is looking for a Store Leader to oversee daily operations, ensure exceptional customer service, and manage the associate team. This role requires 4-6 years of retail leadership experience and a commitment to maintaining a safe environment for both pets and pet parents. Strong communication and organizational skills are essential, along with the ability to work a flexible schedule. Join us to make a meaningful impact every day!