Store Leader: People-First Growth & Performance

Joe & the Juice / United States; New York (NY); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Employee discounts

Insurance plans

401(k)

Paid vacation & holidays

Leadership training

Competitive compensation

Job summary

Joe & the Juice is seeking a Store Manager to oversee daily operations, drive guest experiences, and lead a high-performing team across our New York stores. You will ensure adherence to brand standards, budget targets, and local regulations while delivering great beverage and food experiences.

With a minimum of 3 years in retail leadership, you’ll recruit, develop, and engage staff, plan shifts, and champion a guest-first culture.

Qualifications

• Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment.
• Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement.
• Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture.

Responsibilities

• Lead, inspire, and develop team members in alignment with company virtues and operational principles.
• Act as a role model of company values and foster a positive, high-performance culture.
• Ensure clear communication of expectations and accountability across the team.
• Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members.
• Ensure optimal team positioning to meet operational needs.
• Build and maintain a strong future talent pipeline.
• Develop and motivate team members through structured development plans and continuous feedback.
• Facilitate in-store training sessions and regular team meetings.
• Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores.
• Champion a guest-first mindset across all store operations.
• Build strong relationships within the local community in alignment with brand behavior principles.
• Drive guest loyalty and satisfaction through consistent service excellence.
• Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards.
• Ensure compliance with brand standards and local regulatory requirements.
• Uphold the highest operational ratings and performance standards.
• Develop optimal shift plans considering seasonality, local events, and store traffic patterns.
• Ensure efficient workflows aligned with company standards and budget.
• Ensure working hours comply with contractual obligations, union agreements, and local labor laws.
• Take full ownership of inventory management, including stock counting and ordering.
• Optimize inventory levels to minimize waste and meet defined monthly waste targets.
• Drive sales growth and overall store performance.
• Optimize store EBITDA and achieve defined KPI target.
• Monitor financial performance and implement corrective actions where necessary.

Skills

Leadership experience

Team development

Communication skills

People leadership

Job description

Joe & the Juice is seeking a Store Manager to oversee daily operations, drive guest experiences, and lead a high-performing team across our New York stores. You will ensure adherence to brand standards, budget targets, and local regulations while delivering great beverage and food experiences.

With a minimum of 3 years in retail leadership, you’ll recruit, develop, and engage staff, plan shifts, and champion a guest-first culture.