Store Leader: Inspire Teams & Elevate Guest Experience

Sephora; Lancaster (Lancaster County); On-site; USD 78,000 - 96,000; Full time

Benefits offered by this job

Health insurance

401k with match

FSA/HSA

Student debt retirement plan

Paid time off

Tuition reimbursement

Job summary

Sephora Lancaster is seeking a Store Manager to lead operations and deliver exceptional client experiences in a high-volume beauty retailer. You will coach a diverse team, recruit top talent, and drive sales and profitability while upholding Sephora's brand standards.

You'll build a culture of learning, engage customers with personalized service, manage inventory and staffing, and ensure a visually inspiring store environment at 319 Park City Center in Lancaster, PA.

Qualifications

• Store Manager experience in high-volume, complex retail or hospitality environments.
• Visionary leadership skills with business acumen.
• Exceptional communication and interpersonal abilities.
• Passion for developing others and mentoring talent.
• Client-centric mindset focused on growth and loyalty.

Responsibilities

• Lead store operations and client experience to deliver a seamless, elevated service and drive sales.
• Inspire and develop high-performing teams, coaching and empowering diverse staff.
• Recruit, onboard, and cultivate top talent aligning with Sephora values.
• Provide timely feedback and mentorship to support career growth.
• Foster continuous learning through coaching and resources for associates.
• Elevate client satisfaction by resolving issues and personalizing service.
• Maintain operational excellence and adherence to policies, procedures, and brand guidelines.
• Optimize inventory and staffing to respond to a dynamic retail landscape.

Skills

Store leadership

Retail management

Customer experience

Communication

Job description

Sephora Lancaster is seeking a Store Manager to lead operations and deliver exceptional client experiences in a high-volume beauty retailer. You will coach a diverse team, recruit top talent, and drive sales and profitability while upholding Sephora's brand standards.

You'll build a culture of learning, engage customers with personalized service, manage inventory and staffing, and ensure a visually inspiring store environment at 319 Park City Center in Lancaster, PA.