Store Leader: Inspire Teams & Elevate Customer Experience

Sephora USA, Inc; Raleigh (NC); Hybrid; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health benefits

401k with match

Paid time off

Career growth

Merchant discount

Mental health & coaching

Job summary

Sephora USA, Inc. in Raleigh, NC is seeking an Assistant Store Manager to energize the team, elevate client experiences, and drive store performance.

You will partner with the Store Manager to lead operations, coach staff, recruit, and deliver the signature Sephora service while upholding brand standards.

This full-time role requires evenings and weekends with a base salary range of $63,100 to $77,350, plus potential bonuses and growth opportunities.

Qualifications

• Experience leading a retail team in high-volume environments.
• Strong leadership with ability to coach and develop others.
• Excellent communication across teams and with customers.
• Proven ability to drive sales while delivering outstanding service.
• Customer-centric focus with growth mindset.

Responsibilities

• Support Store Operations & Client Experience by collaborating with the Store Manager to ensure smooth daily operations and profitable sales growth.
• Inspire and empower teams through coaching, development, and accountability to exceed goals.
• Recruit, hire, and onboard new talent while promoting diversity and Sephora values.
• Champion continuous learning with real-time feedback and constructive coaching.
• Drive performance through timely appraisals and mentorship for career growth.
• Elevate client satisfaction by resolving concerns and personalizing experiences.
• Ensure operational excellence by maintaining a visually appealing store and adhering to policies.

Skills

Assistant store management

Leadership

Communication

Coaching & development

Client experience

Job description

Sephora USA, Inc. in Raleigh, NC is seeking an Assistant Store Manager to energize the team, elevate client experiences, and drive store performance.

You will partner with the Store Manager to lead operations, coach staff, recruit, and deliver the signature Sephora service while upholding brand standards.

This full-time role requires evenings and weekends with a base salary range of $63,100 to $77,350, plus potential bonuses and growth opportunities.