Store Leader: Guest Experience & Ops

Workstream; Lumberton (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Workstream is seeking an experienced restaurant manager in Lumberton, North Carolina. The manager will oversee daily operations, ensuring high standards in service and food safety. Responsibilities include staff training, financial performance oversight, and implementing strategies to enhance customer engagement. Candidates should have 1-3 years of experience in a high volume restaurant, with a strong understanding of food handling practices. A positive approach to leadership and managing a team is essential.

Qualifications

• Minimum 1-3 years of high volume restaurant leadership experience required.
• Strong knowledge and application of safe food handling practices.
• Must be ServSafe® certifiable.

Responsibilities

• Manage entire operation of restaurant during scheduled shifts.
• Ensure that shift leads and crew are trained on all systems.
• Assist GM with developing strategies to increase sales.
• Ensure Fan service meets or exceeds company standards.

Skills

Customer focus

Trainer and coach

Management skills

Organization and goal focus

Technical proficiency

Flexibility and adaptability

Integrity

Education

High School diploma or equivalent

Job description

Workstream is seeking an experienced restaurant manager in Lumberton, North Carolina. The manager will oversee daily operations, ensuring high standards in service and food safety. Responsibilities include staff training, financial performance oversight, and implementing strategies to enhance customer engagement. Candidates should have 1-3 years of experience in a high volume restaurant, with a strong understanding of food handling practices. A positive approach to leadership and managing a team is essential.