Shift Manager: Lead Service & Restaurant Ops

aes-restaurants; Lumberton (NC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus Program

Health Insurance

PTO

Employee Rewards & Recognition Program

Job summary

AES Restaurants is seeking a Shift Manager in Lumberton, NC, to ensure outstanding service and guest satisfaction. You will oversee restaurant operations and be accountable during shifts without management present.

This role involves training team members, implementing restaurant controls, and achieving operational goals. Ideal candidates possess strong leadership and operational management skills, and must have a valid driver’s license and reliable vehicle.

Qualifications

• Must have a reliable vehicle and valid driver’s license.
• Must be ServSafe certified or capable of obtaining certification.

Responsibilities

• Ensure team members provide outstanding service to satisfy guests.
• Assist management with training and coaching team members.
• Implement restaurant controls, especially cash and inventory.
• Set and meet restaurant goals for service, operations and financial results.

Skills

Leadership

Coaching and Developing others

P&L Management

Operations Management

Customer Service

Emotional Resilience and Patience

Job description

AES Restaurants is seeking a Shift Manager in Lumberton, NC, to ensure outstanding service and guest satisfaction. You will oversee restaurant operations and be accountable during shifts without management present.

This role involves training team members, implementing restaurant controls, and achieving operational goals. Ideal candidates possess strong leadership and operational management skills, and must have a valid driver’s license and reliable vehicle.