Store Leader: Fandom Retail Experience

Hot Topic; Pismo Beach (CA); On-site; USD 33,000 - 41,000; Full time

Job summary

Hot Topic in Pismo Beach, CA seeks a Store Manager to lead daily operations, meet sales targets, and build a high-energy team in a pop-culture retail setting.

You will recruit, coach, and develop staff, manage schedules and payroll, and ensure exceptional customer service while leveraging planograms and promotions.

The role requires 1–2 years of retail management experience, a high school diploma, and a passion for music and fandom.

Qualifications

• At least 1–2 years of retail store management experience.
• High school diploma or GED equivalent.
• Strong communication, recruiting, and operations skills.
• Ability to manage schedules, payroll, and merchandising.

Responsibilities

• Achieve store sales plan and comp sales goals.
• Recruit, develop, and retain a collaborative team.
• Engage customers and drive social media and clienteling.
• Maintain operational excellence, delegation, and customer-first selling.
• Monitor shrink, payroll hours, schedules, and external factors.
• Collaborate with retail leadership and HQ on trends and feedback.
• Run sales reports and leverage data to guide strategy.
• Merchandise using planograms and launch promotions on time.
• Mentor staff through recognition and feedback.

Skills

Store management

Communication

Recruiting

Operations

Merchandising

Leadership

Customer service

Education

High school diploma or GED

Tools

Planograms

Store equipment handling

POS systems

Job description

Hot Topic in Pismo Beach, CA seeks a Store Manager to lead daily operations, meet sales targets, and build a high-energy team in a pop-culture retail setting.

You will recruit, coach, and develop staff, manage schedules and payroll, and ensure exceptional customer service while leveraging planograms and promotions.

The role requires 1–2 years of retail management experience, a high school diploma, and a passion for music and fandom.