Store Leader: Elevate Teams & Pet Parent Experience

PetSmart; Naperville (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Associate discounts

Development opportunities

Job summary

A leading pet care company in Naperville seeks a Retail Store Manager to oversee store operations, enhance the customer experience, and lead associates in delivering exceptional service. This role involves managing all aspects of the store, from staff recruitment to financial outcomes, while maintaining compliance with company policies. Ideal candidates are experienced in retail leadership and possess strong organizational and communication skills. Join us in creating moments that matter for pets and their families.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full time availability required, flexibility in schedule.
• Proficiency in computer applications.

Responsibilities

• Oversee employment decisions including recruiting and coaching.
• Lead the associate and pet parent experience for all levels.
• Manage store operations to ensure compliance with company standards.

Skills

Retail leadership

Customer service

Strong communication skills

Organizational skills

Job description

A leading pet care company in Naperville seeks a Retail Store Manager to oversee store operations, enhance the customer experience, and lead associates in delivering exceptional service. This role involves managing all aspects of the store, from staff recruitment to financial outcomes, while maintaining compliance with company policies. Ideal candidates are experienced in retail leadership and possess strong organizational and communication skills. Join us in creating moments that matter for pets and their families.