Store Leader: Elevate Teams & Pet Parent Experience

PetSmart; Bourbonnais (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Tuition assistance

Associate discounts

Job summary

A leading pet care company seeks a Retail Store Manager to oversee all operations, ensure the safety of pets and customers in the Bourbonnais store, and deliver an exceptional customer experience. The ideal candidate will have 4-6 years of retail leadership experience and must be flexible with their schedule. Responsibilities include staff management, operational execution, and pet parent engagement. This role includes health benefits, paid time off, and opportunities for career development.

Qualifications

• Experience in a customer-focused environment.
• Full-time availability and flexible schedule required.
• Strong ability to react under pressure.

Responsibilities

• Oversees safety of people and pets at the store.
• Responsible for pet parent experience and operational execution.
• Manages recruitment, interviewing, and coaching.

Skills

Retail leadership

Customer service

Communication

Organizational skills

Education

4-6 years of retail leadership experience

Tools

Computer applications

Job description

A leading pet care company seeks a Retail Store Manager to oversee all operations, ensure the safety of pets and customers in the Bourbonnais store, and deliver an exceptional customer experience. The ideal candidate will have 4-6 years of retail leadership experience and must be flexible with their schedule. Responsibilities include staff management, operational execution, and pet parent engagement. This role includes health benefits, paid time off, and opportunities for career development.