Store Leader: Elevate Teams & Pet Parent Experience

PetSmart; Moline (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Associate discounts

Career pathing

Development opportunities

Job summary

A leading pet care company in Moline is seeking a Retail Store Manager to oversee operations, ensure exceptional customer experience, and lead a team. The ideal candidate will have 4-6 years of retail leadership experience, possess strong communication and organizational skills, and be able to work a flexible schedule including evenings and weekends. This role offers opportunities for professional growth within a dynamic environment committed to pet welfare.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Proficiency in computer applications.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.
• Strong organizational skills and attention to detail.

Responsibilities

• Responsible for employment decisions such as recruiting and hiring.
• Leads the associate and pet parent experience ensuring a safe environment.
• Evaluates operations and seeks opportunities to continuously improve processes.
• Delivers corporate strategy and profitability goals.
• Communicates business results to leaders and associates.

Skills

Retail leadership

Customer service

Communication skills

Organizational skills

Problem-solving

Job description

A leading pet care company in Moline is seeking a Retail Store Manager to oversee operations, ensure exceptional customer experience, and lead a team. The ideal candidate will have 4-6 years of retail leadership experience, possess strong communication and organizational skills, and be able to work a flexible schedule including evenings and weekends. This role offers opportunities for professional growth within a dynamic environment committed to pet welfare.