Store Leader: Elevate Pet Parent Experience & Growth

PetSmart; Saugus (MA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Associate discounts

Career pathing

Development opportunities

Job summary

A leading pet care retailer in Saugus is seeking a Store Leader to oversee store safety, enhance customer experiences, and drive operational execution. This role involves leading a team, ensuring compliance with policies, and managing business performance. Candidates should have 4-6 years of retail leadership experience, strong communication skills, and the ability to work flexible hours. The position offers diverse benefits and opportunities for career development within the company.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full time availability required; flexibility in schedule.
• Strong written and verbal communication skills.

Responsibilities

• Responsible for recruiting, hiring, coaching, and terminating associates.
• Accountable for the pet parent experience and outcomes.
• Leads the associate experience at all levels.

Skills

Retail leadership

Customer service

Communication skills

Organizational skills

Problem-solving

Education

4-6 years of retail leadership experience

Tools

Computer applications

Job description

A leading pet care retailer in Saugus is seeking a Store Leader to oversee store safety, enhance customer experiences, and drive operational execution. This role involves leading a team, ensuring compliance with policies, and managing business performance. Candidates should have 4-6 years of retail leadership experience, strong communication skills, and the ability to work flexible hours. The position offers diverse benefits and opportunities for career development within the company.