Store Leader: Elevate Pet Parent Experience & Growth

PetSmart; Forest Lake (MN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid bi-weekly

401k Plan with company match

Flexible schedule (days, nights, weekends)

Paid time off

Tuition assistance

Associate discounts

Career pathing

Development opportunities

Job summary

A leading pet retailer in Forest Lake seeks a Store Leader to oversee safety, pet care, and overall store operations. The role demands strong leadership, including responsibilities for hiring, training, and ensuring exceptional customer service while maintaining compliance and operational excellence. Ideal candidates should have 4-6 years of retail experience and be flexible in scheduling. This opportunity promises a fulfilling work environment focused on pets and their owners.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full-time availability required, flexibility in schedule; able to work evenings, weekends, and holidays.

Responsibilities

• Oversee safety of people and pets; ensure exemplary leadership in the store.
• Responsible for recruitment, interviewing, hiring, coaching, and terminating associates.
• Lead the associate and pet parent experience; ensure pet safety and health.

Skills

Retail leadership

Customer service

Proficiency in computer applications

Strong communication skills

Organizational skills

Job description

A leading pet retailer in Forest Lake seeks a Store Leader to oversee safety, pet care, and overall store operations. The role demands strong leadership, including responsibilities for hiring, training, and ensuring exceptional customer service while maintaining compliance and operational excellence. Ideal candidates should have 4-6 years of retail experience and be flexible in scheduling. This opportunity promises a fulfilling work environment focused on pets and their owners.