Store Leader: Elevate Experience, Inspire Talent

Sephora USA, Inc; Macedonia (OH); On-site; USD 78,000 - 96,000; Full time

Benefits offered by this job

Health insurance

401k with match

Vacation/PTO

Employee discounts

Growth & leadership development

Job summary

Sephora USA, Inc. is seeking a Store Manager for our Macedonia, OH location. You will lead daily store operations, coach a diverse team, and elevate the client experience in a high-volume setting.

The role emphasizes recruiting top talent, delivering exceptional service, and driving growth through loyalty programs while maintaining Sephora standards and brand guidelines. Availability includes evenings and weekends at a on-site location.

Qualifications

• Experience in high-volume retail or hospitality settings managing a team and driving store results.
• Proven ability to recruit, coach, and develop talent while fostering a collaborative environment.
• Excellent written and verbal communication with stakeholders and store teams.
• Strong leadership presence with ability to mentor and motivate across shifts and roles.
• Focus on delivering personalized client experiences and driving loyalty programs.

Responsibilities

• Lead store operations and client experience to deliver a seamless, elevated service and drive sales.
• Inspire and develop a diverse team, coaching for accountability and growth.
• Recruit, onboard, and cultivate top talent aligned with Sephora values.
• Provide performance feedback and mentorship to support career progression.
• Foster continuous learning through coaching and open dialogue.

Skills

Store Manager Experience

Leadership Skills

Communication Skills

Developing Others

Client-Centric

Job description

Sephora USA, Inc. is seeking a Store Manager for our Macedonia, OH location. You will lead daily store operations, coach a diverse team, and elevate the client experience in a high-volume setting.

The role emphasizes recruiting top talent, delivering exceptional service, and driving growth through loyalty programs while maintaining Sephora standards and brand guidelines. Availability includes evenings and weekends at a on-site location.