Store Leader: Elevate Customer Experiences & Growth

Academy Sports + Outdoors; Grapevine (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Academy Sports + Outdoors is seeking a Store Director in Grapevine, TX to lead a high-performing team and deliver exceptional customer experiences while driving sales and profitability. You will set the store vision, translate company priorities into actionable goals, and empower teammates to perform at their best.

You will oversee merchandising, inventory, loss prevention, expense management, and talent development, partnering with regional leaders to maintain standards and grow the community

Qualifications

• Bachelor's degree or equivalent combination of education and related experience.
• 10 years of retail experience, including 7 years of progressive leadership responsibility.
• Demonstrated success leading retail teams, including salaried leaders and teams of 40-80 people.
• Strong customer service mindset with a focus on in-store experiences.
• Demonstrated ability to drive sales, profitability, and operational execution.
• Experience managing store operations including merchandising, inventory, and loss prevention.
• Financial acumen with experience in budgeting, payroll, and expense control.
• Ability to communicate, interpret, and execute company policies and initiatives effectively.
• Willingness to travel periodically to support operations in other stores as needed.

Responsibilities

• Oversee all aspects of store operations, including merchandising, inventory, and loss prevention.
• Drive customer experiences and financial performance to deliver store results.
• Balance day-to-day operations with long-term strategy and empower team members.
• Analyze performance trends and customer insights to identify growth opportunities.
• Build relationships with the community to drive traffic, loyalty, and sustained growth.
• Collaborate with regional leaders and cross‑functional teams to align with company standards.

Skills

Leadership Development

Customer Service

Operations

Strategy and Execution

P&L Responsibility

Workforce Management

Education

Bachelor's degree in a relevant field

Job description

Academy Sports + Outdoors is seeking a Store Director in Grapevine, TX to lead a high-performing team and deliver exceptional customer experiences while driving sales and profitability. You will set the store vision, translate company priorities into actionable goals, and empower teammates to perform at their best.

You will oversee merchandising, inventory, loss prevention, expense management, and talent development, partnering with regional leaders to maintain standards and grow the community