Store Leader: Drive Sales & Customer Experience

Ask Athena; Aurora (IL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Employee discount

Job summary

Samsonite is seeking a Store Manager in Aurora, IL to lead daily store operations, drive sales, and deliver outstanding customer service. You will train and coach staff, manage inventory, and uphold brand standards to ensure a positive shopping experience.

Ideal candidates bring retail management experience, strong leadership, and a proactive, solution-oriented mindset to meet targets and enhance store performance.

Qualifications

• Flexible schedule including nights and weekends.
• Stand, move around the store, lift up to 35 pounds, use ladder.
• At least one year of previous retail management experience.

Responsibilities

• Support an environment that drives sales by having strong customer service skills.
• Consistently deliver brand-enhancing store standards that create a positive customer experience.
• Support store achievement of established sales and profit plan.
• Protect company assets and control inventory shrinkage.
• Utilize teamwork to grow the store and brand and provide constructive feedback.
• Drive sales by understanding/explaining merchandise to the customer.
• Demonstrate accuracy and efficiency at point of sale.
• Show ownership and accountability.
• Hire/train/coach a store staff of qualified employees.

Skills

Retail leadership

Customer service

Sales skills

Team player

Operational accuracy

Education

High School Diploma or GED

Tools

POS system

Job description

Samsonite is seeking a Store Manager in Aurora, IL to lead daily store operations, drive sales, and deliver outstanding customer service. You will train and coach staff, manage inventory, and uphold brand standards to ensure a positive shopping experience.

Ideal candidates bring retail management experience, strong leadership, and a proactive, solution-oriented mindset to meet targets and enhance store performance.