Store Leader: Community Impact & Growth (Bonuses)

Staples, Inc.; Frederick (MD); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Bonus plans

Generous paid time off

Career development program

Weekly pay

Full medical benefits package

401(k) with company match

Associate store discount

Job summary

Staples, Inc. is seeking a General Manager to lead a dynamic, team-oriented store culture. You will drive community relationships, customer service, and profitable sales while overseeing merchandise, print and marketing services, and the small business portfolio.

This role emphasizes coaching and developing your team, delivering operational excellence, and aligning with Staples values. You will empower managers to create total solutions for customers and ensure flawless execution in daily store

Qualifications

• 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager.
• Store Operations experience with analysis, planning, financial acumen and driving results.
• Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution.
• Experience developing a team in operational excellence to drive profitable YOY sales and margins.

Responsibilities

• Provide strong leadership in community, customer service, sales, and team development.
• Ensure that the store culture embodies Staples values and its commitment to the community.
• Develop a consultative and customer centric environment for the small business customer.
• Empower your team to learn, grow and deliver through teaching, coaching and inspiring.
• Lead merchandise sales, print & marketing services and retail operations.
• Drive profitable sales and margin while reducing variability and improving performance YoY.
• Hold yourself and your team accountable for flawless execution of operational excellence.
• Coach every manager and supervisor to create a culture of consultative selling and total solutions.
• Overall leadership of running a store; additional responsibilities as needed or assigned.

Skills

Leadership

Customer service

Team development

Merchandise sales

Operational excellence

Communication

Community engagement

Education

Bachelor’s Degree in Business or related field

Tools

POS systems

Job description

Staples, Inc. is seeking a General Manager to lead a dynamic, team-oriented store culture. You will drive community relationships, customer service, and profitable sales while overseeing merchandise, print and marketing services, and the small business portfolio.

This role emphasizes coaching and developing your team, delivering operational excellence, and aligning with Staples values. You will empower managers to create total solutions for customers and ensure flawless execution in daily store