Store Leader — Customer Experience & Team Growth

Lids; Baltimore (MD); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Retirement plan with company match

Paid Time Off

Generous employee discount

Uncapped monthly bonus potential

Job summary

Lids is seeking an Assistant Store Manager in Baltimore, Maryland. The ideal candidate will lead store associates, ensure high standards of customer service, and manage retail performance.

Responsibilities include acting as Manager on duty, executing Lids selling strategy, and fostering a supportive team environment. Candidate must have strong sales skills and interpersonal communication capabilities.

The position offers competitive benefits, including comprehensive health coverage and retirement options.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for employee scheduling issues and customer complaints.
• Lead and execute Lids selling strategy to achieve sales targets.
• Manage store associates and ensure adherence to company policies.

Skills

Sales results minimization

Strong interpersonal skills

Communication skills

Ability to work unsupervised

Job description

Lids is seeking an Assistant Store Manager in Baltimore, Maryland. The ideal candidate will lead store associates, ensure high standards of customer service, and manage retail performance.

Responsibilities include acting as Manager on duty, executing Lids selling strategy, and fostering a supportive team environment. Candidate must have strong sales skills and interpersonal communication capabilities.

The position offers competitive benefits, including comprehensive health coverage and retirement options.