Sports Retail Assistant Store Manager - Lead & Inspire

Lids; Baltimore (MD); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Generous employee discount

Career development opportunities

Early Wage Access options

Job summary

Lids in Baltimore, Maryland, is seeking an Assistant Store Manager who will be pivotal to our store operations and customer satisfaction. This role involves managing store associates, ensuring excellent customer service, and driving sales strategies to meet key performance indicators.

The ideal candidate will have strong interpersonal skills, the ability to work independently, and a proven track record in achieving sales results. We offer a collaborative work environment and opportunities for career development.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints.
• Manage store associates through training programs and goal setting.
• Lead and assist in executing selling strategy to achieve KPIs.
• Resolve customer feedback and ensure exceptional service.
• Maintain store technology and equipment, including audits.
• Execute operations-focused company directives and maintain store facilities.

Skills

Sales results

Interpersonal skills

Communication skills

Ability to work unsupervised

Job description

Lids in Baltimore, Maryland, is seeking an Assistant Store Manager who will be pivotal to our store operations and customer satisfaction. This role involves managing store associates, ensuring excellent customer service, and driving sales strategies to meet key performance indicators.

The ideal candidate will have strong interpersonal skills, the ability to work independently, and a proven track record in achieving sales results. We offer a collaborative work environment and opportunities for career development.