Store Leader: Craft Coffee & Community

Starbucks; Chicopee (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability insurance

Parental leave

Tuition assistance (Starbucks College)

Job summary

Starbucks Coffee Company is seeking experienced leaders to guide store teams and foster a welcoming customer experience. You will coach partners, drive sales, and uphold service standards across shifts.

Responsibilities include leading operations, ensuring quality and safety, and cultivating an inclusive, collaborative store culture. Eligibility requires work authorization and full-time availability.

Qualifications

• 3 years retail / customer service management experience or 4+ years of US Military service required.
• Strong leadership abilities and the capacity to coach team partners.
• Proven organizational, interpersonal and problem-solving skills.

Responsibilities

• Lead and mentor store partners to deliver exceptional customer experiences.
• Coach and develop the team to achieve sales and service goals.
• Maintain a welcoming, high-performing coffeehouse environment.

Skills

Retail management experience

US Military service

Leadership coaching

Strong organizational skills

Problem solving skills

Entrepreneurial mindset in sales

Education

High School diploma or GED

Job description

Starbucks Coffee Company is seeking experienced leaders to guide store teams and foster a welcoming customer experience. You will coach partners, drive sales, and uphold service standards across shifts.

Responsibilities include leading operations, ensuring quality and safety, and cultivating an inclusive, collaborative store culture. Eligibility requires work authorization and full-time availability.