Store Leader: Brand, Team & Customer Experience

Buck Mason; Seattle (WA); Presencial; USD 125 000 - 140 000; Tempo integral

Resumo da oferta

Buck Mason is seeking a Store Manager in Seattle who lives and breathes our culture and customer experience. You will lead a dynamic team, drive sales, and embody Buck Mason's four pillars on the shop floor.

You will set daily goals, coach your team, and ensure visuals and merchandising align with brand standards. The role requires flexibility to cover various shifts, including weekends and holidays, with transparent compensation and strong growth potential.

Qualificações

• 3–5 years of leadership or management experience in a specialty retailer.
• Customer experiences should be memorable and high touch.
• Strong business sense with ability to drive results.
• Passion for clothing, especially menswear.
• Comfort with social media and e-commerce tools.
• Experience in menswear retail is a plus.
• Proven track record in retail management.
• Ability to work a variable schedule including weekends and holidays.

Responsabilidades

• Lead a high-performing store team focused on brand experience and sales.
• Set daily store goals and individual targets for team members.
• Model Buck Mason leadership on the shop floor and act as brand ambassador.
• Coach, mentor, and provide feedback to ensure exceptional customer experiences.
• Maintain Visual Merchandising guidelines and store presentation with precision.
• Leverage digital assets to enhance customer interactions and drive sales.
• Foster talent development and retention within the team.
• Gather feedback to continuously improve performance and store operations.
• Drive engagement and knowledge sharing to strengthen brand identity.

Conhecimentos

Leadership experience

Customer service

Business acumen

Menswear knowledge

Digital savvy

Retail management

Scheduling

Visual merchandising

Team coaching

Ferramentas

Social media platforms

E-commerce platforms

Descrição da oferta de emprego

Buck Mason is on the hunt for a Store Manager who lives and breathes our culture, customer experience, and lifestyle. If you're a born leader with a knack for driving business, fostering a killer team, and creating unforgettable experiences for our customers, we want you at the helm.

Responsibilities:

• Embody the four pillars of a Buck Mason Leader: Business Creation, Adaptability, Merchandising & Operations, and Focus & Prioritization.
• Keep Buck Mason’s brand identity at the forefront, driving engagement, knowledge, and passion among your team.
• Set daily store goals and individual targets for each team member, keeping everyone focused and motivated.
• Be a shining example on the shop floor, acting as a brand ambassador and modeling Buck Mason leadership behaviors.
• Coach, mentor, and provide feedback to your team, ensuring every customer has an exceptional experience.
• Maintain a top-notch work environment, executing and maintaining Visual Merchandising guidelines with precision.
• Harness the power of digital assets to enhance the customer experience and drive sales.
• Foster talent retention and development, continuously elevating the capabilities of your team.
• Seek feedback from your team, peers, and superiors, always striving to improve and grow.
• Lead, inspire, and manage a high-performing, positive store team, driving excellence every step of the way.

Required Skills:

• Years of experience: 3-5 years of leadership or management experience in a small or large box specialty retailer
• Customer service is your middle name – you're all about creating memorable experiences for every shopper.
• You've got a keen eye for business, always staying ahead of the game and driving results.
• Clothing is your passion, and you bring a high-touch ethos to everything you do.
• Digitally savvy – you're comfortable navigating social media and e-commerce platforms with ease.
• Experience in Menswear or Menswear retail environments is a big plus – you know your stuff.
• You've got the chops for retail management, with a track record of success that speaks for itself.
• Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays.

$125,000 - $140,000 a year

Here at Buck Mason we believe in transparency and fairness, especially when it comes to compensation. On target first year earnings: $125,000-$140,000 ($95,000- $105,000 base salary + an annual bonus of no less than 2% of your stores net profit).

Founded in 2013 by Sasha Koehn and Erik Allen Ford, Buck Mason makes simplified clothing for the modern man. At the heart of everything we do is the unclouded California ethos of quality, restraint, and integrity. We take iconic pieces and reconstruct them in hard-wearing fabrics, with timeless details, and the perfect fit. Our goal is to offer fashion that is less complicated, building pared-down essentials that live beyond a single season. With its corporate offices headquartered in Los Angeles, Buck Mason's retail footprint extends from sea to sea, through e-commerce and brick-and-mortar locations in Los Angeles, San Francisco, New York, Brooklyn, and more.