Store Leader Assistant, GetGo

Giant Eagle; South Carolina; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Store Leader to join their team. In this pivotal role, you will coach and supervise a dedicated team, ensuring exceptional customer service and operational excellence. You will be responsible for training new team members, managing inventory, and executing merchandising plans to maximize sales. This developmental position offers the opportunity to grow into a Store Leader role while making a significant impact on store performance and team development. If you are passionate about leadership and driving results, this role is perfect for you.

Qualifications

• 1-3 years of experience in a leadership role.
• Strong customer service and coaching skills are essential.

Responsibilities

• Interview, select, and train Team Members.
• Manage inventory and budget for the store.
• Coach the team to drive store success.

Skills

Leadership

Coaching

Customer Service

Inventory Management

Budget Management

Education

High school diploma or equivalent

Job description

Job Summary

The GetGo Assistant Store Leader is a key player in keeping the store team running like clockwork, because our customers' clocks are ticking. The Team Member in this role will coach, supervise, and lead the team in addition to, and often on behalf of, the Store Leader. The Assistant Store Leader is a developmental role in that this leader is being developed to run his/her own store, and will be learning, performing, and mastering the functions and responsibilities of Team Members and Leadership within the building. The Assistant Store Leader will play a vital role as it relates to growing sales, executing merchandising plans, providing excellent customer service, controlling costs, and continuously improving processes.

Job Description

• Experience Required: 1 to 3 years
• Education Desired: High school diploma or equivalent
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 21 years of age

Job Responsibilities

• Interview, select, and train Team Members.
• Direct the work of Team Members.
• Appraise Team Members’ productivity and efficiency for the purpose of recommending promotions or other changes in status.
• Handle Team Member issues including, but not limited to, complaints.
• Discipline Team Members.
• Plan the work and distribute or assign the work among Team Members.
• Provide for the safety and security of Team Members and the store.
• Manage the budget for your department or location.
• Manage inventory for your department or location.
• Monitor or implement compliance measures.
• Maintain safety as the top priority in all aspects of our work, for our Team Members, customers, and products.
• Coach the team to drive incredible store success, holding the team accountable to exceptional product quality, service, store conditions, and cleanliness.
• Support Store Leadership decisions through coaching and collaborative action planning with front-line leadership and Team Members in order to meet or exceed key performance metric targets/projections.
• Execute merchandising plans timely and completely, building upon the prescribed plans to achieve maximum sales and minimal shrink.
• Recognize business trends and opportunities within the store, market, and organization, proactively managing inventory levels to increase sales, control costs, and reduce waste.
• Collaborate with Store Leadership to support the allocation of resources, and prioritize work through effective scheduling, managing labor and productivity, and delegating tasks and responsibilities.
• Collaborate with Store Leadership to assess staffing levels and hiring needs within the store. Participate in applicant review, conducting interviews, and completing the hiring and onboarding process.
• Promote ongoing professional development of all Team Members and front-line leaders through talent management processes (development plans, career pathing discussions, and special projects).
• Provide continuous support and coaching to Team Members and front-line leaders related to safety, sales, service, and performance culture. Utilize recognition to maintain successful performance.
• Provide appropriate training for Team Members and front-line leaders, ensuring all are trained to perform their jobs safely and effectively with Customer Service being a priority.
• Adhere to and follow up on work designs for Team Members and front-line leadership tasks and responsibilities, utilizing problem-solving techniques to make performance improvements within the store.
• Ensure conditions throughout the store meet or exceed all internal and external standards, compliance, and regulations. Responsible for continuous assessment of standards, compliance, and regulations, and communicating any deficiencies immediately to supervision.