Store Leader Assistant, GetGo

Giant Eagle; Edgewood (Allegheny County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated GetGo Assistant Store Leader to enhance store operations and customer satisfaction. This pivotal role focuses on team leadership, coaching, and ensuring a high standard of service while preparing for future store management. Responsibilities include training team members, managing budgets, and executing merchandising plans to maximize sales. If you're passionate about retail and eager to develop your leadership skills, this is an exciting opportunity to grow within a supportive environment.

Qualifications

• 1 to 3 years of experience in a leadership role.
• Strong focus on customer service and team management.

Responsibilities

• Interview, select, and train Team Members.
• Manage department budgets and ensure safety compliance.
• Coach the team to drive store success and uphold standards.

Skills

Team Leadership

Customer Service

Sales Growth

Budget Management

Problem Solving

Education

High School Diploma or Equivalent

Job description

Job Summary

The GetGo Assistant Store Leader is a key player in ensuring the store operates smoothly, supporting the store team to meet customer needs. This role involves coaching, supervising, and leading the team, often on behalf of the Store Leader. It is a developmental position aimed at preparing the individual to run their own store, with responsibilities including growing sales, executing merchandising plans, delivering excellent customer service, controlling costs, and improving processes.

Job Description

• Experience Required: 1 to 3 years
• Education Desired: High school diploma or equivalent
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 21 years of age

Job Responsibilities

• Interview, select, and train Team Members;
• Direct the work of Team Members;
• Appraise Team Members’ productivity and efficiency for promotions or changes in status;
• Handle Team Member issues, including complaints;
• Discipline Team Members;
• Plan and assign work tasks;
• Ensure safety and security of Team Members and the store;
• Manage department or store budgets and inventory;
• Monitor and implement compliance measures;
• Maintain safety as the top priority for team members, customers, and products;
• Coach the team to drive store success and uphold standards of product quality, service, and cleanliness;
• Hold yourself accountable to high operational standards;
• Support Store Leadership through coaching and collaborative planning to meet performance targets;
• Execute merchandising plans effectively to maximize sales and minimize shrinkage;
• Identify business trends and manage inventory to increase sales and reduce waste;
• Collaborate with Store Leadership on resource allocation, scheduling, labor management, and delegation;
• Participate in staffing decisions, including interviews and onboarding;
• Promote professional development through talent management and succession planning;
• Support and coach Team Members and leaders on safety, sales, service, and performance, using recognition and modeling core values;
• Provide training to ensure team members perform their roles safely and effectively with a focus on customer service;
• Follow work procedures and use problem-solving techniques to improve performance;
• Ensure store conditions meet all standards, compliance, and regulations, reporting deficiencies immediately.