Store Leader

Range USA; Southgate (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision health_ins

Unlimited Shooting – Free Classes

Discounts storewide

Job summary

Range USA is the nation’s largest operator of indoor shooting ranges. As Store Leader in Southgate, MI, you will drive store performance, lead a team of associates, and ensure a safe, welcoming experience for members and guests.

You’ll oversee sales execution, staffing, inventory, scheduling, and compliance with ATF and range safety protocols. The role requires 3+ years in retail management, ability to coach a 10+ person team, and a flexible schedule including nights, weekends, and holidays.

Qualifications

• 3+ years of retail management experience.
• Leadership of 10+ associates in a retail environment.
• Proven ability to drive sales and store performance.
• Experience with POS systems, inventory tools, and MS Office.

Responsibilities

• Drive revenue and KPIs for personal and store performance.
• Lead customer experience and coaching to excellence.
• Oversee recruiting, training, and development of store team.
• Ensure scheduling, merchandising, pricing, and store standards.
• Enforce firearm safety, ATF and OSHA compliance.

Skills

Retail leadership

Sales drive

Team coaching

Communication

Flexible schedule

Tools

POS systems

Inventory tools

Microsoft Office

Job description

Job Details: Level: Management, Job Location: Southgate, MI - Southgate, MI 48195, Job Category: Sales, Store Leader

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position details

• Position title
  Store Leader
• Reports to
  District Leader
• Classification
  Full-Time / Exempt / Salaried / On-Site

Position overview

The Store Leader is responsible for overall store performance, leading a team of associates to deliver the Range USA experience. This role oversees sales execution both personal and store, team development, operational efficiency, and regulatory compliance, while fostering a culture of safety, accountability, and service excellence.

Core values alignment

• Curious — ask questions, find and solve problems
• Passionate — care deeply about the brand, team, and customers
• Do it Right — take pride in accuracy and credibility
• Service — put others above ourselves

Key responsibilities

We’re looking for a leader who excels in:

• Sales & Business Acumen – Drive revenue both personal and store, KPIs, and profitability
• Customer Experience Excellence – leads thru example and coaching to excellence
• People Development – Coaches, trains, and builds high-performing teams
• Operational Discipline – Maintains strong execution by validation of scheduling, inventory, and store standards
• Safety & Compliance Leadership – Ensures strict adherence to firearm safety, ATF, OSHA, and company policies

Sales & Performance Management

• Drive personal and store revenue, memberships, and key performance indicators (KPIs)
• Monitor individual and team sales performance; coach to improve results
• Utilize reporting and financial insights to guide business decisions
• Promote a strong sales culture focused on customer needs and education

Leadership & Team Development

• Oversee the recruiting, training, and development of a high-performing team of store associates and leaders
• Provide ongoing coaching, feedback, and performance management
• Ensure clear roles, expectations, and accountability across the team

Operations & Execution

• Customer Service-Creates a welcoming, service-driven culture that delivers a best-in-class experience
• Oversee scheduling to align labor with business demand
• Validate store standards including merchandising, pricing, and cleanliness
• Validate accuracy in inventory management and reporting when ASL not present

Safety & Compliance

• Validate full compliance with ATF regulations and internal policies
• Validation of OSHA, EPA, and local regulatory compliance, including lead safety. Enforce all firearm safety protocols and range safety standards

Communication & Collaboration

• Partner with District Leaders and Support Center teams to drive store performance
• Identify and resolve operational or customer experience challenges

Desired skills & experience

• 3+ years of retail management experience required
• Leadership of 10 or more associates in a retail environment
• Strong leadership, communication, and coaching skills
• Proven ability to drive sales and operational performance
• Experience with POS systems, inventory tools, and Microsoft Office
• Flexible availability, including nights, weekends, and holidays

Employee benefits

• Medical, Dental, and Vision health insurance
• Unlimited Shooting – Free Classes
• Industry-leading online and in-store discounts
• Manufacturer rewards and points program
• No firearm experience needed — we offer paid training