Store Leader

Carhartt; Greensboro (NC); On-site; USD 66,000 - 85,000; Full time

Job summary

Carhartt Greensboro is seeking an on-site Store Manager to lead daily operations at the Greensboro location, ensuring exceptional consumer experiences and adherence to Visual Standards. The role reports to the District Leader and requires 4+ years of retail management, strong coaching skills, and proficiency with POS systems and Microsoft Office.

The position focuses on development of staff, revenue growth, and community engagement, with up to 20% national travel and a tobacco-free workplace

Qualifications

• Bachelor's or equivalent work experience in lieu of degree.
• 4+ years of retail management experience required - store manager experience preferred.
• Experience in staffing, coaching, counseling, training and development.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office

Responsibilities

• Cultivate an environment of genuine consumer connection by delivering exceptional consumer experiences that are engaging, efficient, and personalized.
• Translate the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards.
• Lead Associate Engagement by fostering a positive, collaborative team environment.
• Develop, train, coach and provide feedback to all leaders and associates using performance and talent management tools.
• Analyze local market trends and data relevant to operations (product mix, trends, needs, local competition, wages, events).
• Develop and execute revenue-building strategies to achieve store sales goals and customer expectations.
• Collaborate with internal partners to ensure timely execution of store controls and profitability and safety.
• Develop and foster external partnerships for the store's benefit.
• Engage with local community and growth of brand awareness through events and volunteer opportunities.
• Develop and implement proactive recruitment strategies to ensure year-round staffing.
• Utilize talent identification processes to build internal bench and succession paths.
• Own individual development and professional growth.

Skills

Retail leadership

Customer service

Merchandising

Inventory control

Budgeting

Staffing & training

Communication

Organizational skills

POS systems

Education

Bachelor's degree

Tools

POS Systems

Microsoft Office

Job description

GREENSBORO, 3110 KATHLEEN AVE, GREENSBORO, North Carolina, United States of America

Job Description

Position Location

Department: D2C

Reports To: District Leader
Job Classification: On-site
FLSA Status: Exempt

Salary Range $65,700-$85,400

Inspired by Hard Work

In everything we do, we honor the hardworking legacy of our founder, Hamilton Carhartt. We drive innovation by finding new, better ways to achieve success. We earn trust through honesty, integrity, and authenticity. We build lasting customer relationships by delivering solutions that prioritize their needs. Above all, we believe actions speak louder than words—because we are worn by the hardest-working people of all.

Associate Responsibilities

• Cultivate an environment of genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized. Bringing to life the ultimate retail consumer experience.
• Responsible for translating the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards.
• Lead Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each and every day.
• Develop, train, coach and provide feedback to all leaders and associates utilizing appropriate performance and talent management tools, ensuring positive growth throughout their associate journey.
• Analyze local market trends ensure all data relevant to operations is analyzed; including product information (mix, trends, needs) local competition, local wages, events, etc.
• Analyze, develop and execute revenue building strategies to achieve and exceed, store sales goals, performance metrics and consumer expectations and adjust as needed.
• Collaborate with key internal partners to lead timely and effective execution of store controls and operating standards (including policy and procedure administration) while assuming responsibility for the stores profitability and the team's safety.
• Develop and foster external partnerships for the benefit of the store.
• Engage with local community and encourage associates to bring forth ideas to continue to grow brand awareness through events and volunteer opportunities.
• Develop and implement proactive recruitment strategies to ensure proper year-round staffing levels.
• Ensure continuous use of talent identification processes to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths.
• Ownership of individual development and professional growth.

Required Education

• Bachelor's or equivalent work experience in lieu of degree.

Required Skills & Experience

• 4+ years of retail management experience required - store manager experience preferred.
• Sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
• Experience in staffing, coaching, counseling, training and development.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office

Physical Requirements and Working Conditions

• Typical retail environment; store setting. Extended periods of time standing, typing on a computer is required.
• Moderate Lifting (30-40 lbs)
• Retail hours.
• National travel required (up to 20%).
• This position has an On-Site location: Associate will work on-site for all work-related activities.
• Carhartt is a tobacco free workplace.

#LI-Onsite

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

All associates are required to understand and act in accordance with the Carhartt Core Values. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee.

GREENSBORO, 3110 KATHLEEN AVE, GREENSBORO, North Carolina, United States of America