Store Leader

Stand Out For Good, Inc

Germantown (TN)

On-site

USD 52,000 - 86,000

Full time

5 days ago

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Benefits offered by this job

Competitive base salary

Paid Time Off

Medical, Vision and Dental Insurance

401k with company match

Paid Maternity Leave

Paid Sabbatical Leave

Discount

Advancement opportunities

Job summary

Stand Out For Good, Inc. in Germantown, TN seeks a Store Leader to drive guest engagement and sales success. You will recruit and develop a store team, manage payroll, loss prevention, and merchandising while upholding service standards and brand values.

The role requires 2+ years of store management in retail or hospitality; a Bachelor’s degree is preferred. Physical tasks may include lifting up to 30 pounds and prolonged standing in a fast-paced environment.

Qualifications

2+ years of store management experience in retail or hospitality.
Bachelor’s Degree preferred.
Physical ability to perform tasks (standing, lifting up to 30 pounds).

Responsibilities

Lead and direct all store activities to meet guest service and sales goals.
Recruit, select and develop associates; hold individuals accountable.
Manage payroll, budgets, loss prevention, and merchandising presentation.
Coach and motivate the team; ensure compliance with HR standards.
Collaborate with executive team and maintain brand standards.

Skills

People management

Guest service

Leadership

Payroll management

Recruitment

Education

Bachelor's Degree

Job description

223 - Saddle Creek - Germantown, TN

Who Are We?

Altar'd State is a rapidly growing women's fashion brand with more than 120 boutiques in 37 states. We offer a place of respite and a distinctive shopping experience with the latest fashion finds, the most sought‑after accessories, as well as charming home decor and gifts. Our Mission “Stand Out. For Good”. At Altar’d State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long‑standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.

What We Offer

Competitive base salary
Paid Time Off, including Paid Time to Volunteer
Medical, Vision and Dental Insurance Options
Generous associate discount
Paid Maternity Leave (14 weeks, 100% paid) after 1 year of service
Paid Sabbatical Leave after 5 years of service
401k with company match
Advancement opportunities

Position Overview

The Store Leader's goal is to make a difference in people’s lives. They will lead and direct all activities required to achieve all store goals, including best of class guest service, sales objectives, human resources management, payroll and operating expenses, loss prevention, and merchandising presentation while driving both associate and guest engagement.

People

Ability to recruit, select and develop associates and hold individuals accountable for performance
Ability to function as a role model, ensuring that the guest remains the top priority
Ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities
Proven ability to respectfully challenge and motivate the team
Create a family environment, drive volume and anticipate guest needs
Achieves excellent guest service by role-modeling company service standards
Adheres to Human Resources standards
Assesses associates consistently; reviews and communicates associate performance and deliverables
Proactively provides timely feedback to associates, rewarding and recognizing achievement to drive retention
Holds self and associates accountable for achievement of financial results and metric goals
Manages conflict and coaches by applying company’s recommended processes, standards and guidelines
Empowers and involves associates in decision‑making processes
Receives feedback and fosters dialog around solutions
Develops associates through an individualized approach by matching talent with tasks and appropriately delegating and challenging
Fosters team commitment through support, relationship building, and recognizing individual contributions
Leads by managing through change and adversity

Process

Develops business strategy and maximizes opportunities to generate additional store volume
Ability to forecast and analyze business trends and manage payroll expense in order to maximize store performance
Achieves quantifiable performance goals (net sales, DPT, UPT, payroll, shortage)
Ability to control payroll expenses through effective and efficient staffing
Analyzes business reports regularly to identify problems and/or areas of opportunity
Directs guest service efforts that are consistent with Altar’d State standards; coaches associates on guest interactions to increase transactions and capture guest opportunities
Develops team to accomplish store’s business objectives through recruitment, selection, coaching, investment, retention and motivation
Ensures attainment of sales, payroll and inventory shortage goals
Understands and is accountable for control of income and expense categories as relates to company’s profit and loss statements
Directs merchandise presentation, restocking and recovery to maximize productivity
Understands the Altar’d State culture and ensures compliance with all Altar’d State values, practices and operational standards
Communicates effectively with executive team

Presentation

Utilizes and manages the use of weekly reporting to track, analyze and communicate progress towards goals
Demonstrates knowledge of visual standards and techniques, and ability to implement and substitute within company guidelines
Understands and can clearly articulate the Company’s brand positioning, including the uniqueness of concept, current marketing and promotional initiatives, outreach events, in‑store events and ministries
Operates with the highest levels of personal integrity and business confidentiality
Represents the brand by adhering to appropriate standards of dress and grooming
Maintains clean store environment

Experience & Education

2+ years of store management experience in retail or hospitality
Bachelor’s Degree preferred
Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.

Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Recognitions