Store Lead - South Hill Mall - Full time

The Children's Place; Puyallup (WA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in retail is seeking a Store Lead in Puyallup, Washington. The role involves supporting the Store Leadership Team, engaging customers, and maintaining store standards while fostering a positive work environment. Candidates should have retail experience and strong customer service skills.

Benefits

Paid Time Off accrued at 13.33 hours per month

Company Holiday schedule for full-time associates includes seven observed holidays

Qualifications

• 1-3 years of retail experience required.
• Must be at least 18 years old.
• Ability to give and receive performance feedback.

Responsibilities

• Assist in developing talent through training of associates.
• Motivate and inspire associates to build brand loyalty.
• Process payroll weekly and modify schedules based on business needs.

Skills

Customer engagement

Detail-oriented

Teamwork

Effective communication

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Location: Puyallup, Washington

Job Summary:

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

Key Accountabilities:

• Assist in developing talent through training of associates, including giving in-the-moment coaching conversations.
• Partner with Store Manager to address performance concerns with associates.
• Support and participate in all company training and development initiatives.
• Foster a positive work environment and provide direct, objective feedback in a timely manner.
• Assess performance and provide appropriate feedback during daily interactions and the annual review process.
• Motivate and inspire associates to build brand loyalty and create a positive store environment for internal and external customers.
• Model, encourage, and demonstrate exceptional customer service behaviors on the sales floor, maintaining high standards and brand integrity.
• Represent the company professionally and positively.
• Support the management team to maximize productivity through operational and product knowledge, customer service, and participation in key store initiatives.
• Participate in the Leader on Duty (LOD) program by providing an exceptional shopping experience and driving store profitability while leveraging payroll.
• Process payroll weekly.
• Modify schedules based on business needs.
• Help maintain a clean, organized, and efficient stockroom, adhering to policies.
• Ensure Environment (CRE) Standards & Safety requirements are met.

Education and Experience:

• High school diploma or equivalent.
• 1-3 years of retail experience.
• Must be at least 18 years old.

Skills and Behaviors:

• Excellent customer engagement skills.
• Detail-oriented.
• Ability to prioritize tasks.
• Teamwork capability.
• Ability to give and receive performance feedback.
• Commitment to self-development.
• Effective communication skills.
• Adaptability and flexibility to changing priorities.
• Strong time management, planning, and organizational skills.
• Proficiency in Microsoft Office.
• Ability to learn internal applications.
• Flexibility to work weekends and a schedule that meets business needs.
• Physical ability to maneuver on the sales floor and stockroom, climb ladders, and lift/carry up to 50 lbs.

Hourly/Salary: Newly hired Store Manager is eligible for Paid Time Off accrued at 13.33 hours per month. The Company Holiday schedule for full-time store associates includes seven observed holidays.