Store Lead: Pizza Ops & Team Growth

Dominos; Auburn (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

S&L Pizza Inc. in Auburn, MA, is seeking an Assistant Manager to lead daily store operations on Orion Drive. You will supervise staff, drive profitability, manage cost controls, inventory, and customer relations, while upholding food safety and brand standards.

You'll mentor team members, schedule shifts, and ensure outstanding customer service in a fast‑paced, team‑oriented environment that offers growth opportunities within the Domino’s franchise.

Qualifications

• Strong mathematical abilities and quick arithmetic.
• Cash handling ability and making correct change.
• Excellent verbal, written, and telephone communication skills.
• Proficient computer operation and data entry.
• Proven ability to take and process orders efficiently and accurately.
• Strong organizational and time management skills.
• Demonstrated problem-solving and decision-making abilities.
• Ability to work collaboratively with diverse team members.
• Customer service excellence and a customer-focused mindset.
• Physical capability to stand, lift, and work in varying temperatures.

Responsibilities

• Oversee all daily store operations during assigned shifts, including cost controls, inventory management, cash handling, and customer relations.
• Lead, mentor, and support team members to ensure they meet performance standards and feel valued and motivated.
• Maintain strict adherence to all company policies and procedures, setting a positive example for the entire team.
• Manage staffing schedules, ensuring adequate coverage and addressing attendance and punctuality concerns.
• Operate all store equipment and ensure proper maintenance and cleanliness of the facility.
• Receive, process, and fulfill customer orders with accuracy and efficiency, both in-person and over the phone.
• Conduct inventory counts and complete associated paperwork with precision and attention to detail.
• Implement cost control measures and analyze financial performance to drive profitability.
• Communicate effectively with customers and team members, resolving issues with empathy and professionalism.
• Prepare and stock products, maintaining food safety standards and quality control.
• Contribute to store marketing initiatives and promotional activities to drive customer engagement.
• Analyze operational data and make data-driven decisions to improve store performance.
• Foster an inclusive and collaborative work environment where all team members can thrive.
• Demonstrate flexibility and resilience in adapting to changing business needs and challenges.

Skills

Cash handling

Communication skills

Organizational skills

Problem solving

Team leadership

Customer service

Food safety awareness

Tools

POS systems

Restaurant management software

Job description

S&L Pizza Inc. in Auburn, MA, is seeking an Assistant Manager to lead daily store operations on Orion Drive. You will supervise staff, drive profitability, manage cost controls, inventory, and customer relations, while upholding food safety and brand standards.

You'll mentor team members, schedule shifts, and ensure outstanding customer service in a fast‑paced, team‑oriented environment that offers growth opportunities within the Domino’s franchise.