Store Lead - Pelham - Part time

The Children's Place; Pelham (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Store Lead who will play a crucial role in supporting the Store Leadership Team. This position involves managing cash-wrap operations, leading by example in customer service, and fostering a positive work environment. The ideal candidate will have a passion for developing talent, motivating associates, and ensuring high standards of store operations. If you thrive in a dynamic retail environment and are committed to delivering exceptional service, this opportunity is perfect for you.

Qualifications

• 1-3 years of retail experience required.
• Must be at least 18 years old.

Responsibilities

• Assist in developing talent through training of associates.
• Support management in maximizing productivity and customer service.
• Participate in Leader on Duty program to drive store profitability.

Skills

Customer Engagement

Detail-oriented

Teamwork

Effective Communication

Time Management

Education

High School Diploma

Tools

Microsoft Office

Job description

Location: Bronx, New York

Job Summary:

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

Key Accountabilities:

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations.
• Partner with Store Manager to address performance concerns with associates.
• Support and participate in all company training and development initiatives.
• Foster a positive work environment and provide direct, objective feedback in a timely manner.
• Assess performance and provide appropriate feedback during daily interactions and the annual review process.
• Motivate and inspire associates to build brand loyalty and create a positive store environment for both internal and external customers.
• Model, encourage, and demonstrate exceptional customer service behaviors on the sales floor, maintaining high standards and brand integrity.
• Represent the company professionally and positively.
• Support the management team in maximizing productivity through operational knowledge, customer service, and participation in key store initiatives.
• Participate in the Leader on Duty (LOD) program by providing an excellent customer shopping experience and driving store profitability while managing payroll effectively.
• Process payroll weekly.
• Modify schedules based on business needs.
• Help maintain a clean, organized, and efficient stockroom, adhering to policies.
• Ensure Environment (CRE) Standards & Safety requirements are met.

Education and Experience:

• High school diploma or equivalent.
• 1-3 years of retail experience.
• Must be at least 18 years old.

Skills and Behaviors:

• Excellent customer engagement skills.
• Detail-oriented.
• Ability to prioritize tasks.
• Teamwork capability.
• Ability to give and receive performance-based feedback.
• Embraces self-development.
• Effective communication skills.
• Adaptability and flexibility to changing priorities.
• Time management, planning, and organizational skills.
• Proficiency in Microsoft Office.
• Ability to learn internal applications.
• Flexible schedule, including weekends, to meet business needs.
• Ability to maneuver on sales floor and stockroom; climb ladders; lift and carry up to 50 lbs.

Hourly/Salary: [Details missing]