Store Lead - Palm Beach Outlet - Part time

The Children's Place; Florida; On-site; USD 30,000 - 50,000; Full time

Job summary

Ein etabliertes Einzelhandelsunternehmen sucht einen engagierten Store Lead, der das Store Leadership Team unterstützt und für einen hervorragenden Kundenservice sorgt. In dieser Rolle sind Sie verantwortlich für die Durchführung von Kassenoperationen, die Einhaltung von Öffnungs- und Schließverfahren sowie die Förderung einer positiven Arbeitsumgebung. Sie werden die Möglichkeit haben, Talente zu entwickeln, das Team zu motivieren und sicherzustellen, dass die Markenstandards eingehalten werden. Wenn Sie eine Leidenschaft für den Einzelhandel haben und in einem dynamischen Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Mindestens 1-3 Jahre Erfahrung im Einzelhandel.
• Fähigkeit, Feedback zu geben und zu empfangen.

Responsibilities

• Unterstützung des Store Leadership Teams bei täglichen Abläufen.
• Entwicklung von Talenten durch Schulung und Coaching von Mitarbeitern.
• Sicherstellung von hohen Standards im Kundenservice und der Markenintegrität.

Skills

Kundenengagement

Detailorientierung

Teamarbeit

Kommunikationsfähigkeit

Zeitmanagement

Education

High School Diploma oder gleichwertig

Tools

Microsoft Office

Job description

Location:

West Palm Beach, Florida

Job Summary:

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

Key Accountabilities:

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partners with Store Manager to address an performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provides direct, objective feedback in a timely manner
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedule based on business climate
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies
• Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience:

• High school diploma or equivalent
• 1-3 years previous retail experience
• Must be at least 18 years of ag

Skills and Behaviors:

• Excellent customer engagement
• Must be detail oriented
• Ability to prioritize tasks
• Ability to work in team environment
• Ability to give and receive performance-based feedback
• Must embrace self-development
• Must be an effective communicator
• Must be adaptable and flexible to changing priorities
• Excellent time management, planning, and organization skills
• Proficient in Microsoft Office
• Ability to adapt to and learn internal applications
• Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs