Store Lead – No Nights & Customer Experience Leader

SmartStop Self Storage; Ladera Ranch (CA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Monthly Bonus Incentive Plan

Health insurance

No Evening Hours

Paid Time Off

401(k) matching

Life Insurance | Disability Insurance

Employee assistance program

Discounts

Job summary

SmartStop® Self Storage in Cypress, TX is seeking an Assistant Store Manager with no nights. The role focuses on leasing storage units, managing a team, and delivering excellent customer service.

Hours are Mon–Fri 9:30 am–6:00 pm, Sat 9:00 am–4:00 pm, Sun 10:00 am–2:00 pm, with starting pay at $16.50/hour plus bonus. You will handle rental agreements, transactions, and promote storage solutions while maintaining a clean, safe property and providing a top-notch customer experience.

Qualifications

• Strong customer service and sales orientation.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Rent storage units and prepare rental agreements.
• Handle monetary transactions and banking activities.
• Promote and sell self-storage solutions to customers.
• Supervise on-site projects and maintain tenant relations.
• Maintain property curb appeal and perform light maintenance.

Skills

Customer service

Communication skills

Teamwork

Adaptability

Positive attitude

Job description

SmartStop® Self Storage in Cypress, TX is seeking an Assistant Store Manager with no nights. The role focuses on leasing storage units, managing a team, and delivering excellent customer service.

Hours are Mon–Fri 9:30 am–6:00 pm, Sat 9:00 am–4:00 pm, Sun 10:00 am–2:00 pm, with starting pay at $16.50/hour plus bonus. You will handle rental agreements, transactions, and promote storage solutions while maintaining a clean, safe property and providing a top-notch customer experience.