Store Lead & Night-Shift Supervisor

Safeway; Anchorage (AK); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

Safeway is seeking a Person In Charge (PIC) to lead store operations, especially during the absence of the Store Manager and assistants. The PIC will ensure optimal profit, efficiency, and customer service and may supervise staff at night while also serving as a Cashier-Checker.

This role includes shifting across departments as needed. The PIC will follow company policies, handle emergencies, train or support cashiers, and maintain a clean, safe work environment.

Formación

• Ability to follow company customer service procedures. Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to understand and follow instructions.
• Knowledge of all positions within the store.
• Ability to work independently.
• Desired: Prior experience as a clerk or manager.

Responsabilidades

• Provide customer service as defined by the employer within the scope of the position and within company policy.
• Responsible for handling emergencies, customer complaints, employee or customer accidents and supervising all store personnel.
• Maintains high level of familiarity with company policies and procedures.
• Supervises the sales floor to monitor service and replenishment of products.
• Replaces stock in displays surrounding the checkout area.
• Assists in maintaining a clean and safe work environment within the store.
• Assists other cashiers with computer, register, and scanner problems.
• Responsible for performing basic office functions to assist customers and personnel.
• Operates electronically scanning cash register to total customers’ final bill.
• Receive payment for customer purchase and count back correct change.
• Bag groceries in paper, canvas, or plastic bags. Lift bags into grocery cart. Offer customer assistance with carry out, and perform that task if a Courtesy Clerk is not available.
• May be responsible for completing close of day function in the office.
• May be responsible for counting out of stock product.
• May count tills when other cashier-checkers leave.
• Other duties as assigned.

Conocimientos

Customer service

Customer interaction

Follow instructions

Store knowledge

Independent work

Clerk/manager experience

Herramientas

Cash register

Credit card scanner

Computer

Descripción del empleo

Safeway is seeking a Person In Charge (PIC) to lead store operations, especially during the absence of the Store Manager and assistants. The PIC will ensure optimal profit, efficiency, and customer service and may supervise staff at night while also serving as a Cashier-Checker.

This role includes shifting across departments as needed. The PIC will follow company policies, handle emergencies, train or support cashiers, and maintain a clean, safe work environment.