Night Store Lead & Customer Service Supervisor

Safeway; Coos Bay (OR); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

Safeway in Oregon is seeking a Person In Charge (PIC) to serve as the primary contact for customers and, in the absence of store leadership, to oversee operations with decision-making authority to maximize profit and service. The PIC may act as a Cashier-Checker and supervise store employees, including shifts at night, with duties across multiple departments.

Responsibilities include ensuring customer service standards, handling emergencies and incidents, maintaining policies, supervising the

Formación

• Strong customer service skills and ability to follow company procedures.
• Ability to interact with customers and co-workers.
• Ability to understand and follow instructions.
• Knowledge of all store positions.
• Ability to work independently.
• Desirable: prior clerk or managerial experience.

Responsabilidades

• Provide customer service as defined by employer within policy.
• Responsible for handling emergencies, customer complaints, employee or customer accidents and supervising all store personnel.
• Maintains high level of familiarity with company policies and procedures.
• Supervises the sales floor to monitor service and replenishment of products.
• Replaces stock in displays surrounding the checkout area.
• Assists in maintaining a clean and safe work environment within the store.
• Assists other cashiers with computer, register, and scanner problems.
• Responsible for performing basic office functions to assist customers and personnel.
• Operates electronically scanning cash register to total customers’ final bill.
• Receive payment for customer purchase and count back correct change.
• Bag groceries and assist with carry out; perform that task if a Courtesy Clerk is not available.
• May be responsible for completing close of day function in the office.
• May be responsible for counting out of stock product.
• May count tills when other cashier-checkers leave.
• Other duties as assigned.

Conocimientos

Customer service

Interpersonal skills

Instruction following

Store knowledge

Independent work

Clerk/manager experience

Descripción del empleo

Safeway in Oregon is seeking a Person In Charge (PIC) to serve as the primary contact for customers and, in the absence of store leadership, to oversee operations with decision-making authority to maximize profit and service. The PIC may act as a Cashier-Checker and supervise store employees, including shifts at night, with duties across multiple departments.

Responsibilities include ensuring customer service standards, handling emergencies and incidents, maintaining policies, supervising the