Store Lead - LEESBURG CORNER PREMIUM OUTLETS - Part time

The Children's Place; Leesburg (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Store Lead to support the Store Leadership Team in various operational tasks. This role involves ensuring exceptional customer service, maintaining store standards, and fostering a positive work environment. The ideal candidate will have retail experience and strong leadership skills to motivate associates. Join a dynamic team where your contributions will enhance brand loyalty and create a vibrant shopping atmosphere for customers. If you are passionate about retail and ready to take on a leadership role, this opportunity is perfect for you!

Qualifications

• High school diploma or equivalent required.
• 1-3 years of previous retail experience is preferred.

Responsibilities

• Assist in developing talent through training and coaching.
• Support management to maximize productivity and customer service.
• Participate in the Leader on Duty program for exceptional shopping experiences.

Skills

Customer Engagement

Detail-oriented

Teamwork

Communication Skills

Time Management

Adaptability

Microsoft Office Proficiency

Education

High School Diploma

Retail Experience (1-3 years)

Tools

Internal Applications

Job description

Location: Leesburg, Virginia

Job Summary:

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate professionally, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

• Assist in developing talent through training of associates, including giving in-the-moment coaching conversations.
• Partner with Store Manager to address performance concerns with associates.
• Support and participate in all company training and development initiatives.
• Foster a positive work environment and provide direct, objective feedback in a timely manner.
• Assess performance and provide appropriate feedback during daily interactions and the annual performance review process.
• Motivate and inspire associates to build brand loyalty and create a positive store environment for internal and external customers.
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor, maintaining high standards and ensuring brand integrity.
• Represent the company professionally and positively.
• Support management to maximize productivity through operational and product knowledge, customer service, and participation in key store initiatives.
• Participate in the Leader on Duty (LOD) program by providing an exceptional shopping experience and driving store profitability while leveraging payroll.
• Process payroll weekly.
• Modify schedules based on business needs.
• Help maintain a clean, organized, and efficient stockroom, adhering to policies.
• Ensure Environment (CRE) Standards & Safety requirements are met.

Education and Experience:

• High school diploma or equivalent.
• 1-3 years of previous retail experience.
• Must be at least 18 years old.

Skills and Behaviors:

• Excellent customer engagement skills.
• Detail-oriented.
• Ability to prioritize tasks.
• Teamwork ability.
• Ability to give and receive performance-based feedback.
• Embraces self-development.
• Effective communication skills.
• Adaptability and flexibility to changing priorities.
• Time management, planning, and organizational skills.
• Proficiency in Microsoft Office.
• Ability to learn internal applications.
• Flexible schedule, including weekends, to meet business needs and availability requirements.
• Physical ability to maneuver on sales floor and stockroom, climb ladders, lift, and carry up to 50 lbs.