Store Lead - Jackson Premium Outlets - Part time

The Children's Place; Jackson Township (ND); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid sick time

Employee discount

401(k) with company match

Wellness reimbursement

Adoption assistance

Backup care

Job summary

The Children’s Place in Jackson, NJ is seeking a Store Lead to join the store leadership team. You will support cash-wrap operations, assist in opening/closing, and act as Leader on Duty, representing the brand with professionalism and a focus on customer engagement.

You will develop talent, coach associates, uphold store standards, and help drive profitability through operations, scheduling, and teamwork. The role requires 1–3 years retail experience and strong communication skills.

Qualifications

• High school diploma or equivalent is required.
• 1-3 years of retail experience preferred.
• Must be at least 18 years old.
• Strong communication and customer service skills.

Responsibilities

• Assist in daily store operations and leadership on duty.
• Develop talent through coaching and training of associates.
• Partner with Store Manager to address performance concerns.
• Support company training and development initiatives.
• Maintain brand standards and customer service quality.
• Process payroll weekly and modify schedules as needed.
• Foster a positive work environment and give timely feedback.
• Represent the company professionally and drive store profitability.

Skills

Customer engagement

Detail oriented

Task prioritization

Team player

Performance feedback

Self-development

Effective communication

Adaptability

Time management

Microsoft Office

Internal applications

Weekend availability

Lifting up to 50 lbs

Education

High school diploma or equivalent

Tools

Microsoft Office

Internal applications

Job description

Location:

Jackson, New Jersey

Job Summary:

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

Key Accountabilities:

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partners with Store Manager to address an performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provides direct, objective feedback in a timely manner
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedule based on business climate
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies
• Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience:

• High school diploma or equivalent
• 1-3 years previous retail experience
• Must be at least 18 years of ag

Skills and Behaviors:

• Excellent customer engagement
• Must be detail oriented
• Ability to prioritize tasks
• Ability to work in team environment
• Ability to give and receive performance-based feedback
• Must embrace self-developmentMust be an effective communicator
• Must be adaptable and flexible to changing priorities
• Excellent time management, planning, and organization skills
• Proficient in Microsoft Office
• Ability to adapt to and learn internal applications
• Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary

o Benefits include: Paid Sick Time, Employee Discount, 401(k) and company match, Wellness Reimbursement, Adoption Assistance, free backup care (for kids, pets & the elderly), a variety of voluntary benefits and an employee assistance program. Benefit offerings are subject to change and vary by role/level for each position. Respective waiting periods may apply to certain benefit offerings.

The Children’s Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.