Store Lead: Guest Experience & Sales

GameStop; Butler (Butler County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Bonus eligibility

Job summary

GameStop is hiring a Retail Keyholder in Butler, United States, responsible for providing exceptional guest service and supporting store operations. The ideal candidate will assist customers, manage sales transactions via the POS system, and maintain store organization and merchandise presentation. A high school diploma and experience in retail or guest service is preferred. This role requires working up to 10 hours a day and involves standing and moving throughout the store. Eligible full-time positions come with incentive programs and health benefits.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.
• Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.

Responsibilities

• Provide best-in-class guest service to enhance sales.
• Ensure merchandise is organized and accessible.
• Process purchases and returns through the POS system.
• Address guest questions in person or on the phone.
• Promote GameStop's guest benefits and programs.
• Maintain store cleanliness and organization.

Skills

Exceptional guest service skills

Clear verbal and written communication

Basic math skills

Self-motivation

Problem-solving skills

Education

High school diploma or equivalent

Job description

GameStop is hiring a Retail Keyholder in Butler, United States, responsible for providing exceptional guest service and supporting store operations. The ideal candidate will assist customers, manage sales transactions via the POS system, and maintain store organization and merchandise presentation. A high school diploma and experience in retail or guest service is preferred. This role requires working up to 10 hours a day and involves standing and moving throughout the store. Eligible full-time positions come with incentive programs and health benefits.