Store Lead (Entry-Level): Customer Experience & Ops

QuikTrip Corp.; McAlester (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

QuikTrip Corp. in McAlester, Oklahoma is seeking an Entry-Level Assistant Manager to support store operations and help the team succeed. You will deliver excellent customer service and reinforce standards, under the Store Manager's guidance, contributing to a welcoming environment.

You will train and develop clerks on your shift, promote teamwork, and uphold company policies while fostering a respectful, inclusive, and customer-focused culture. This role emphasizes growth and hands-on leadership.

Qualifications

• High school diploma or GED.
• Retail store sales experience preferred.
• Must communicate in English, verbally and in writing, with customers, vendors, and employees.

Responsibilities

• Customer Service - Own the customer experience by anticipating needs, solving problems, and consistently representing company standards.
• Employee Support / Teamwork - Own team outcomes by mentoring peers, resolving conflicts constructively, and modeling professional behavior.
• Store Appearance - Own the customer-facing environment by proactively addressing appearance issues and guiding peers in daily upkeep.
• Food Service and Food Safety - Own food quality by proactively checking standards, correcting issues, and ensuring customers receive safe, consistent products.
• Merchandising - Own product presentation by optimizing layouts, identifying gaps, and ensuring merchandising aligns with customer demand.
• Shift Management - Own shift performance by anticipating needs, solving problems, and helping coordinate cross-shift efforts to meet customer demand.
• Business Operations - Own operational standards by monitoring task execution, resolving issues, and ensuring reporting and inventory processes are followed.

Skills

Customer service

Communication

Teamwork

Self-motivation

English proficiency

Education

High school diploma or GED

Job description

QuikTrip Corp. in McAlester, Oklahoma is seeking an Entry-Level Assistant Manager to support store operations and help the team succeed. You will deliver excellent customer service and reinforce standards, under the Store Manager's guidance, contributing to a welcoming environment.

You will train and develop clerks on your shift, promote teamwork, and uphold company policies while fostering a respectful, inclusive, and customer-focused culture. This role emphasizes growth and hands-on leadership.