Store Lead: Customer Service & Operations

WinCo Foods LLC; Midvale (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

WinCo Foods, LLC seeks a store clerk to support store operations in the grocery or freight department. You will greet customers, answer questions, perform cashiering and stocking duties, and assist in maintaining clean aisles and displays.

You should have a High School Diploma or equivalent and demonstrate strong communication, leadership, and multi-tasking abilities. Flexibility with shifts, safety compliance, and a customer-first attitude are essential in this fast-paced, on-site role.

Qualifications

• Communicating clearly and professionally with colleagues and customers.
• Providing leadership and maintaining composure in challenging situations.
• Understanding company practices and policies to respond appropriately to customer activity.
• Demonstrating initiative and ability to handle multiple tasks simultaneously.
• Reading reports and basic computer and register screens.
• Performing basic math and weights/measures calculations.
• Adhering to honesty, integrity, and safety standards.
• In some states minimum age requirements apply.

Responsibilities

• Welcome, engage, serve and thank customers with friendly service.
• Provide duties of clerk in designated department (grocery or freight).
• Lead customer service, handle complaints and requests, and issue refunds if needed.
• Monitor area activities and checkout lane coverage.
• Maintain cleanliness and eye-appeal of work areas and displays.
• Keep department clear of excess carts and waste.
• Supervise and assist clerks, answer questions, and guide tasks.
• Occasionally assist with cashiering and scanning procedures.

Skills

Customer service

Leadership

Communication

Multi-tasking

Safety awareness

Teamwork

Education

High School Diploma or equivalent

Job description

WinCo Foods, LLC seeks a store clerk to support store operations in the grocery or freight department. You will greet customers, answer questions, perform cashiering and stocking duties, and assist in maintaining clean aisles and displays.

You should have a High School Diploma or equivalent and demonstrate strong communication, leadership, and multi-tasking abilities. Flexibility with shifts, safety compliance, and a customer-first attitude are essential in this fast-paced, on-site role.