Store Lead: Customer Service, Merchandising & Cashier

Confidential; Garrett (IN); On-site; USD 28,000 - 36,000; Full time

Job summary

Confidential is seeking a Cashier and Stocker to support store operations in Garrett, IN. The role includes leading when the Store Manager is away, helping set planograms, and delivering excellent customer service.

Responsibilities include unloading trucks, stocking and facing merchandise, operating the register, assisting customers, and maintaining a clean, secure store environment. Adherence to SOPs and company policies is required.

Responsibilities

• Unload trucks according to the prescribed process for the store.
• Follow company work processes to receive, open and unpack cartons and totes.
• Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
• Restock returned and recovered merchandise.
• Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Greet customers as they enter the store.
• Maintain register countertops and bags; implement register countertop plan-o-grams.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Clean front end of store and help set up sidewalk displays.
• Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
• Provide superior customer service leadership.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
• Open and/or close the store under specific direction of the Area Manager. In the Absence of the Store Manager or Assistant Store Manager:
• Authorize and sign for refunds and overrides; count register; make bank deposits.
• Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
• Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
• Monitor cameras for unusual activities (customers and employees), if applicable.
• Supply cashiers with change when needed.
• Complete all required paperwork and documentation according to guidelines and deadlines as assigned.

Job description

Confidential is seeking a Cashier and Stocker to support store operations in Garrett, IN. The role includes leading when the Store Manager is away, helping set planograms, and delivering excellent customer service.

Responsibilities include unloading trucks, stocking and facing merchandise, operating the register, assisting customers, and maintaining a clean, secure store environment. Adherence to SOPs and company policies is required.