Lead Retail Sales & Customer Service Associate

Confidential; Oak Harbor (OH); On-site; USD 26,000 - 37,000; Full time

Job summary

Confidential is seeking a Cashier/Stocker who can lead in the absence of management. Responsibilities include unloading trucks, stocking shelves, and assisting customers while maintaining a clean, organized store environment.

You will operate the cash register, process payments, and help ensure loss prevention and SOP adherence. A focus on teamwork and exemplary customer service is essential.

Qualifications

• Proven ability to handle cash and process customer transactions accurately.
• Strong customer service skills with a focus on satisfaction and loyalty.
• Experience stocking, rotating, and merchandising products to maximize sales.
• Ability to lead the team in the absence of store management and follow SOPs.

Responsibilities

• Unload trucks following store procedures.
• Receive, open, and unpack cartons and totes.
• Stock and rotate merchandise on shelves; build displays.
• Assist customers in locating merchandise and answering questions.
• Operate cash register; total and bag purchases; collect payments.
• Maintain store cleanliness; front-end countertops; cash drawer controls.
• Support plan‑o‑gram implementation and compliance.
• Ensure a safe, secure environment and protect company assets.

Skills

Cash handling

Customer service

Stocking merchandise

Team leadership

Job description

Confidential is seeking a Cashier/Stocker who can lead in the absence of management. Responsibilities include unloading trucks, stocking shelves, and assisting customers while maintaining a clean, organized store environment.

You will operate the cash register, process payments, and help ensure loss prevention and SOP adherence. A focus on teamwork and exemplary customer service is essential.