Part-Time Lead Sales Associate

The Salvation Army USA Central Territory; Royal Oak (MI); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Employee discount

Paid training

Professional development

Comprehensive benefits package

Job summary

The Salvation Army Thrift Store in Royal Oak, MI is hiring a Lead Sales Associate. This part-time role (24 hours/week) pays $16.73–$21 per hour and includes evenings, weekends, and holidays as scheduled. You will support store management, drive sales, and ensure excellent customer experiences daily.

Responsibilities include opening/closing procedures, banking tasks, inventory turnover, and maintaining displays. Training is provided, with growth opportunities in a mission-driven environment.

Qualifications

• Excellent customer service skills
• Ability to work evenings, weekends and holidays as scheduled
• Reliable team player

Responsibilities

• Assist management with product sales and acquisition
• Support store opening and closing procedures
• Handle banking and daily deposits
• Maintain product rotation and inventory turnover
• Provide a positive shopping experience and handle customer questions

Job description

Lead Sales Associate

Location: Royal Oak MI Pay: $16.73 - $21 per hour Job Type: Part-time Schedule: 24 hours per week, including evenings, weekends, and holidays as scheduled

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.

What You'll Do

Sales & Operations

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover

Customer Experience & Store Maintenance

• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal

Leadership & Communication

• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

What We Offer

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment
• Comprehensive benefits package

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills
• Professional development and growth opportunities

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!