Part Time Key Holder - Cotton On 512 Broadway Mega

Cotton On Group; New York (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee discount

Career growth

Wellness support

Family discounts

Positive impact

Job summary

Cotton On Group in New York is seeking a Key Holder to open and close the store, lead the team, and deliver exceptional customer service. You will help process sales, assist in inventory, and uphold store standards.

Join a fast-fashion brand born in Australia with a global footprint. You will engage with customers, mentor associates, and contribute to a positive shopping environment while working a flexible schedule.

Qualifications

• High school diploma or equivalent.
• Minimum of 1+ years of retail sales experience.
• Minimum of 1+ year of acting retail leadership/management experience that allowed you the opportunity to lead aspects of the business and develop team members.
• Experience in retail, preferably fast fashion.
• Understanding of basic retail principles such as sales, stock and service delivery in stores.
• Ability to work a flexible schedule including evenings, weekends and holidays.

Responsibilities

• Open and close the store in accordance with company policies and procedures.
• Lead the store team as part of management.
• Provide exceptional customer service and resolve customer issues.
• Process sales transactions accurately and efficiently.
• Assist in inventory control, restocking, and merchandising.
• Ensure store cleanliness and safety standards are upheld.
• Support loss prevention efforts and report any unusual activity.
• Engage with store teams and customers professionally and respectfully.
• Train and mentor new associates as needed.

Skills

Retail experience

Team collaboration

Customer service

Communication skills

Problem solving

Flexible schedule

Education

High school diploma or equivalent

Job description

Job Description

Do you speak fashion? We're hiring Key Holders! Let’s chat!

Job Description

Do you speak fashion? We're hiring Key Holders! Let’s chat! Born in Australia, loved around the world. At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives. We’re playfully rebellious and always optimistic. Join our world and let's do good things together.

Benefits You Will Love …

• 50% off Cotton On Group Brands | Cotton On, Cotton On Body, & Cotton On Kids


• Local and Global career growth -progress your career across our 3 Brands


• Wellness support 24/7 – mental health, relationships, family + more


• Discounts for you and your family - medical, travel, financial + more


• Create meaningful change and make a positive difference in people’s lives

Key Holder

• Open and close the store in accordance with company policies and procedures


• Lead the store team as part of management


• Provide exceptional customer service and resolve customer issues


• Process sales transactions accurately and efficiently


• Assist in inventory control, restocking, and merchandising


• Ensure store cleanliness and safety standards are upheld


• Support loss prevention efforts and report any unusual activity


• Engages with store teams and customers professionally and respectfully


• Train and mentor new associates as needed


• Ability to interact collaboratively and work as a team towards a common goal


• Maintain a professional presence and motivate and inspire others


• Acting in a respectful manner to customers, managers and peers

Skills & Experience

• Experience in Retail, preferably fast fashion experience


• Demonstrated knowledge / ability of collaboration to drive results as a team.


• Demonstrated awareness and understanding of basic Retail principles such as sales, stock and service delivery in stores


• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts


• Solid communication, customer service, and problem-solving skills and the ability to work in a fast paced, ever changing environment


• Must be at least 18 years of age or older to apply

Qualifications And Experience / Background

• High school diploma or equivalent


• Minimum of 1+ years of retail sales experience


• Minimum of 1+ year of acting retail leadership/management experience that allowed you the opportunity to lead aspects of the business and develop team members

Physical Requirements

• Ability to move around the store throughout the shift/workday


• Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders)


• Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)


• Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks

Who are we?

Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across